Customer Care Specialist with Czech/Slovak

Job Locations PL-Krakow
Job ID
Career Field
Recruiter Name
Monika Pitek
Legal Entity
TP Spolka


TRANSPOREON Group is one of the European market leaders for e-logistics. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products. We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas - in many different locations around the world.

Apply now and become part of our team!


  • Answer customers’ inquiries about usage of TRANSPOREON platform
  • Be in touch with existing customers, provide them with service
  • Provide technical support for the customers’ employees using TRANSPOREON platform
  • Work on administrative tasks as problem analyses, accounting issues
  • Clarify requirements with customers and adapt them to product standard


  • Fluent language skills in English and Czech or Slovak (Polish is a big plus)
  • Very good computer skills (MS Office Products, Internet)
  • Organizational skills and initiative
  • Fast technical comprehension
  • High level of organizational skills, proactivity and reliability
  • First experiences in a similar job would be an advantage
  • Experience with ERP systems e.g. SAP will be an asset


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