Transporeon

  • Projectmanager (m/f/d) - Italian speaker

    Job Locations DE-Ulm
    Job ID
    2019-1578
    Career Field
    Ops
    Category
    Employee
    Recruiter Name
    Sandra Jasarevic
    Legal Entity
    TP GmbH
  • Overview

    Founded in 2000 in Germany, Transporeon Group is one of the largest SaaS companies in Europe and has one of the leading positions in a multi-billion EUR addressable logistics market. Transporeon’s mission critical, real-time cloud platform connects a global network of over 1,000 large corporates (“shippers”), with over 70,000 trucking companies (“carriers”). The platform’s single-code SaaS solutions are used by over 100,000 users in >100 countries in currently 24 languages. Transporeon creates a digital connection between shippers and their logistics partners, supporting a transparent and more cost-effective movement of goods. Through web-based solutions, logistic services such as tenders, time slot bookings, as well as tracking & tracing can be managed significantly more efficiently.

     

    Transporeon has embarked on a journey of creating the world’s leading market place in logistics, powered by real time data and complete visibility on the whereabouts of the trucks. Transporeon’s vision is to use AI/ML algorithms to help reduce the empty miles by matching supply and demand for logistics. The firm’s objective for 2021 is to extend European market leadership with EUR 15 bn of tendered freight, 25mn assigned trucks, and over 30mn booked time slots on the platform with over 120,000 connected carriers.

     

    Apply now and become part of our team in Ulm!

    Responsibilities

    • Central contact person for our international project partners for questions about the use of the TRANSPOREON platform (system implementation at the customer, customer support, analysis of problems that occur while using our software)

    • Coordination of project tasks by keeping an eye on the given timeline
    • Training of the key users and guarantee of a continuous support of the users
    • Analysis of problem descriptions via phone, email or on your own due to automatic error tickets
    • Independent error analysis, also in close cooperation with other support departments
    • Creation of effort analyses for requested customer requirements in cooperation with the development teams

    Qualifications

    • University degree

    • Fluency in Italian, German and English, another language would be desirable
    • Previous experience in customer service, helpdesk would be an asset
    • Good IT skills - MS Office, Internet, web applications
    • Presentation and communication skills, enthusiasm and independence at work
    • High level of organizational skills, personal engagement and reliability
    • Team player, expertise and personal commitment

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