Transporeon

  • Customer Care Specialist - Czech/Slovak Speaker

    Job Locations PL-Krakow
    Job ID
    2019-1518
    Career Field
    Ops
    Category
    Employee
    Recruiter Name
    Monika Pitek
    Legal Entity
    TP Spolka
  • Overview

    TRANSPOREON Group is one of the European market leaders for e-logistics. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products. We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas - in many different locations around the world.
    Apply now and become part of our team!

    Responsibilities

    • Answer customers’ inquiries about usage of TICONTRACT platform
    • Be in touch with existing customers, provide them with service
    • Provide technical support for the customers’ employees using TICONTRACT platform
    • Work on administrative tasks as problem analyses, accounting issues
    • Clarify requirements with customers and adapt them to product standard

    Qualifications

    • Fluent language skills in Polish, English and Czech or Slovak
    • Very good computer skills (MS Office Products, Internet)
    • Organizational skills and initiative
    • Fast technical comprehension
    • High level of organizational skills, proactivity and reliability
    • First experiences in a similar job would be an advantage
    • Experience with ERP systems e.g. SAP will be an asset

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed