Transporeon

  • International Carrier Support (m/f/d)

    Job Locations DE-Kempten
    Job ID
    2018-1378
    Career Field
    Ops
    Category
    Employee
    Recruiter Name
    Sandra Jasarevic
    Legal Entity
    TC GmbH
  • Overview

    TRANSPOREON Group is one of the largest SaaS companies in Europe. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products.

     

    TICONTRACT is the leading platform for logistics tenders and the management of freight rates. Logistics and Purchasing decision makers benefit from our strategic electronic sourcing tool as TICONTRACT optimises all processes concerning transport tenders and the handling of freight data.

    Headquartered in Kempten/Germany, TICONTRACT maintains offices in the Netherlands, the United Kingdom, France, Italy, Sweden, Spain, USA and Singapore and is market leader in electronic freight purchasing. Our international team is made up of experts from all relevant fields: logistics, transportation and purchasing professionals, as well as computer scientists. More than 650 shippers, from all industries, are successfully using our platform. These include major global players and blue chip multinational companies.

    Apply now and become part of our Team in Kempten!

    Responsibilities

    • Acceptance of customer inquiries and customer support for carriers
    • Performance of online and telephone trainings in different languages
    • Telephone hotline for existing customers and email helpdesk in different languages
    • Preparation of freight tenders and support of processes
    • Care and support of existing national and international carrier contacts
    • Translation of company-realted texts
    • Conducting of market and competitor analyses

    Qualifications

    • Fluent language skills in German and English, as well as very good knowledge of Spanish or Italian
    • Affinity for using the Internet
    • A high level of organizational skills, proactivity and reliability
    • Joy in direct dealing and phone calls with customers as well as self-confidence

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