Transporeon

  • Customer Care Specialist with Czech or Slovak (m/f)

    Job Locations PL-Krakow
    Job ID
    2018-1349
    Career Field
    Ops
    Category
    Employee
    Recruiter Name
    Monika Armula
    Legal Entity
    TP Spolka
  • Overview

    Everything we do is based on trust, respect, teamwork and loyalty. We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language.

     

    This concept has worked very successfully for us for over 15 years. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas – in many different locations around the world.

     

    Apply now and become part of our team!

    Responsibilities

    • Answer customers’ inquiries about usage of TRANSPOREON platform
    • Be in touch with existing customers, provide them with service
    • Provide technical support for the customers’ employees using TRANSPOREON platform
    • Work on administrative tasks as problem analyses, accounting issues
    • Clarify requirements with customers and adapt them to product standard

    Qualifications

    • Fluent language skills in Polish, English and Czech or Slovak
    • Very good computer skills (MS Office Products, Internet)
    • Organizational skills and initiative
    • Fast technical comprehension
    • High level of organizational skills, proactivity and reliability
    • First experiences in a similar job would be an advantage
    • Experience with ERP systems e.g. SAP will be an asset

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