Transporeon

  • Projectmanager (m/f/d)

    Job Locations DE-Berlin
    Job ID
    2018-1341
    Career Field
    Ops
    Category
    Employee
    Recruiter Name
    Sandra Jasarevic
    Legal Entity
    TP GmbH
  • Overview

    TRANSPOREON Group is the European market leader for e-logistics. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products.

     

    We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas – in many different locations around the world.

     

    Apply now and become part of our team in Berlin!

    Responsibilities

    • Central contact person for our international project partners for questions about the use of the TRANSPOREON platform (system implementation at the customer, customer support, analysis of problems that occur while using our software)

    • Coordination of project tasks by keeping an eye on the given timeline
    • Training of the key users and guarantee of a continuous support of the users
    • Analysis of problem descriptions via phone, email or on your own due to automatic error tickets
    • Independent error analysis, also in close cooperation with other support departments
    • Creation of effort analyses for requested customer requirements in cooperation with the development teams

    Qualifications

    • University degree

    • Fluency in German and English, another language would be desirable
    • Previous experience in customer service, helpdesk would be an asset
    • Good IT skills - MS Office, Internet, web applications
    • Presentation and communication skills, enthusiasm and independence at work
    • High level of organizational skills, personal engagement and reliability
    • Team player, expertise and personal commitment

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