• Head of Professional Services (m/f)

    Job Locations DE-Ulm
    Job ID
    Career Field
    Recruiter Name
    Sandra Jasarevic
    Legal Entity
    TP GmbH
  • Overview

    TRANSPOREON Group is the European market leader for e-logistics. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products.


    We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas – in many different locations around the world.


    Apply now and become part of our team in Ulm!



    • Lead 3 international Professional Services teams with approx. 20 employees
    • Drive monthly performance reviews with leadership team and staff
    • Be main Professional Services representative for internal and external meetings
    • Execute job interviews and select new department members
    • Develop team development strategy including talent development, succession planning and retention of key talents 
    • Onboarding, Training, Coaching & Mentoring 
    • Steering of projects internal & external
    • Permanent improvement of documents and processes, incorporation of best practice in processes
    • Analyze and optimize Professional Services processes & processes with other departments
    • Generation and optimization of KPIs and improving the department by integrating the key findings
    • Ensure sharing and understanding of all roles and responsibilities of all functions
    • Presenting the department and the performance of the department to the board




    • Bachelor, Master or higher education degree (Commercial or Technical)
    • 3-5 years experience in Professional Services, internal employee leadership, project management
    • General technical affinity
    • Solid IT-Knowledge Java or other language, SQL, XML, XSLT
    • Fluent German and English
    • Well-structured and process-oriented
    • Clear result-oriented management
    • Project Management skills
    • Solution-oriented and pragmatic acting
    • Steady "hands on" mentality in crisis situations


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