Transporeon

  • Junior Customer Success Manager (m/f)

    Job Locations DE-Ulm
    Job ID
    2018-1042
    Career Field
    Sales & Marketing
    Category
    Employee
    Recruiter Name
    Lisa Wahl
    Legal Entity
    TP GmbH
  • Overview

     

    TRANSPOREON Group is the European market leader for e-logistics. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products.

     

    We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas – in many different locations around the world.

     

    Apply now and become part of our team!

    Responsibilities

    • Work for the industry leading logistics platform, where the executive team is focused on driving customer success
    • Measure, analyze and increase customer health and know everything about “your” customers to maximize TRANSPOREONs value for them
    • Develop uniquely strong customer loyalty by proactively and consistently demonstrating the value and benefits of our platform and all connected services
    • Help to drive forward the onboarding of new customers with their goals and KPIs in focus
    • Be the coach of our customers - onsite, online and by phone
    • Collaborate with our Key Account Management, Professional Services and Business Consulting
    • Join a high functioning, collaborative team, where you can play a key role in growing TRANSPOREON
    • Work with an innovative product that drives significant value for customers
    • Apply emerging best practices that will accelerate your career

    Qualifications

    • You have 2+ Years’ experience in Customer Success, Account Management and/or Sales
    • You have a Bachelor’s Degree or equivalent work experience required
    • You demonstrated the ability to drive customer adoption
    • You love to analyze data and to take action
    • You have strong written and verbal communication skills
    • You are a collaborative problem solver who takes ownership of issues and drives to resolution
    • It would be awesome, if you have some logistics knowledge and want to learn more
    • You are willing and able to travel up to 20%

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